Job Purpose
To ensure stock credit notes are processed according to company policies and procedures
Key Responsibilities
The core functions define the key areas of responsibility for this role, reflecting the accountabilities and expected outputs outlined in the competency-based profile. These are the primary activities through which the role delivers value to the business.
- Checked POD requirements , Stock credit notes , Credit note queries/errors , Prepared documents for scanning purposes, POD/Credit note register, POD requests
- Documentation Control: overseeing documentation for receipt, storage, and dispatch of goods to ensure efficiency and accuracy. Shipping and Receiving: Liaising with transportation companies and internal departments to resolve issues and ensure timely delivery. Performance Monitoring: Using KPIs to evaluate metrics like order fulfilment, inventory accuracy, and on-time deliveries to improve performance. Health and Safety: Ensuring compliance with health and safety regulations, conducting safety checks, and training staff.
- Coordination: Working with supply chain teams to schedule deliveries and manage supply levels, minimizing overstock. Reporting: Preparing and analysing reports on operations, inventory, and order fulfilment to identify and implement improvements. Quality Assurance: Conducting checks on stored products, noting any damaged or returned items. Collaboration: Working with team members to ensure smooth operations and effective communication. Team Leadership: Act as team champion for the depot admin staff.
- Grade 12 or equivalent with Mathematics
3 to 5 years’ relevant experience in an FMCG admin environment
- Time management and Accountability
- Good Communication, Planning and Organising.
- Accuracy & attention to detail
- Analytical & Numerical ability
- Innovation / Continuous Improvements
