A five-star establishment based in Limpopo, Lephalale area, is looking for a dynamic Hotel Sales Executive to join their team. The individual will be required to be based in Pretoria and be willing to travel to Polokwane on a bi-weekly basis.
Minimum Qualifications and Experience:
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Grade 12 or equivalent qualification.
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A tertiary qualification in Hospitality, Marketing or a related field will be an advantage.
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2 – 3 years experience in a similar sales role within the hospitality industry at a 4-5* Property.
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Valid drivers licence and Own vehicle.
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The ability to work independently. Attend weekly Teams meeting, and bi-weekly meetings in Polokwane
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Excellent interpersonal and negotiation Skills.
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Attentive to customer needs and customer satisfaction.
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Knowledge of market trends and social media platforms.
Roles and Responsibilities:
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Implement effective sales strategies to maximize Hotel occupancy and revenue.
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Create promotional material and marketing campaigns to attract suited clientele.
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Research new markets and business opportunities to identify industry trends, competitor activities, and customer preferences.
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Represent Hotels in various exhibition events, trade shows, and networking events.
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Manage and maintain a comprehensive database of potential and existing clients.
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Prepare sales proposals to potential clients, highlighting the best features and qualities of the Hotel.
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Review the customer service quality of the Hotel to ensure customers are tended to properly and resolve customer complaints.
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Create and maintain customer loyalty by providing excellent customer service and building sustainable relationships with clients
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Strengthen relationships with existing customers to enable future bookings.
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Set annual sales budgets, reports and forecast.
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Implement effective strategies for achieving sales targets. Conduct assessment of sales performance and implement improvements to sales processes and strategies.
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Work closely with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
