Life & Brand Portfolio is seeking an experienced Junior Front of House Manager & Administrator to join one of our restaurants at Tiger's Milk Ballito. This candidate should be highly motivated, efficient and detail orientated. This person will be responsible for the administrative support to the restaurant and will be responsible for effective communication with guests and management of staff.
Responsibilities Include but are not limited to:
- Daily, weekly and monthly administrative requirements; weekly wages and salaries, capturing invoices, capturing wastage, capturing production, daily cash ups and feedback to GM;
- Storeroom stock control reverting with feedback and action plans to manage and prevent stock losses;
- Constant communication with the management team and daily post-shift handover making use of the handover email;
- Brief handover meetings on changeover to ensure all operational requirements are met;
- Daily security operational requirements;
- Daily pre and post shift checklists are completed, checked and filed;
- Responsibility and accountability for KPI’s – 80% Pass on Audit
- Events and functions; all events and function communication to guests and management; communication to relevant departments for stock and OE requirements, for approval by the General Manager
- Daily store and floor operational requirements;
- FOH and guest liaisons
- Daily pre and post shift checklists are, implemented, completed, checked and filed.
- Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement
- Daily checking of My Inventory on My Micros
- Ensuring that all staff rostered to work are on time
- Regular presence on the restaurant floor during service
QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED
- 2-3 years in a similar role.
- Experience in dealing with high volume, in a similar environment would be preferable
- Ability to delegate and manage down effectively;
- Intermediate Microsoft Excel and Word skills;
- Strong analytical and problem-solving skills;
- High attention to detail and process driven;
- Ability to interpret statistical information;
- Ability to communicate verbally and in writing with all levels of management, external customers and third-party service providers;
- Self-motivated and deadline oriented;
- Ability to multi-task
- Discretion and integrity
- Stress tolerance
- This person will be for employment in a position of trust and honesty and entails the handling of cash or finances
PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY.WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.
SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL
Pay: R10 000,00 per month
Work Location: In person
