Job Title:
Registration Support Centre Agents
Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).
We are looking for suitably qualified candidates to join our talent pool of candidates to work during our registration period. These will be contract roles based in the following area:
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Registration Support Centre Agents
Duties and Responsibilities:
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Providing online/telephonic support for student registration
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Ad hoc admin/registration assistance
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Assisting with student registration in the registration room
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Calling students for retention purposes
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Checking qualification entrance criteria
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Checking and approval of module selection
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Collection and uploading of documents after academic counselling
Competencies Required:
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Good interpersonal skills
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Must be methodical/systematic
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Experience in Word & Excel essential
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Excellent communication skills (verbal & written) and telephone manner
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Superior organisational and administrative skills
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Best suited to a service-oriented person
Minimum Education Requirements:
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Matric or Certificate
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Diploma is advantageous
Minimum Work Experience Requirements:
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0-1 year work experience
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Experience in Administration, Sales, Finance and Customer Relations will be preferable
Please note that this will be a fixed-term contract from December 2024 to March 2025.
Application Instructions:
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To apply for the vacancy, interested candidates should submit their updated CV.
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Credit verifications to be conducted for all finance positions
Application Response:
Only shortlisted candidates will be contacted for further selection process.
Technical Support:
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Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance: https://hire.simplify.hr/ContactUs
The IIE's Varsity College is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act.