We are seeking an experienced and passionate Banqueting Manager to lead our banqueting team and ensure the seamless execution of all events and functions.
Key Responsibilities:
-
Plan, organize, and coordinate all banqueting events and functions, including weddings, conferences, meetings, and social gatherings, from initial inquiry to post-event evaluation.
-
Work closely with clients, event planners, and internal departments to understand event requirements, preferences, and budgets, and tailor packages and services to exceed expectations and maximize guest satisfaction.
-
Supervise and train a team of banquet captains, servers, and support staff, providing guidance, support, and feedback to ensure smooth and efficient event operations and exceptional service delivery.
-
Oversee the setup, breakdown, and execution of banquet spaces, ensuring adherence to event specifications, safety regulations, and quality standards, and promptly address any issues or concerns that may arise.
-
Manage inventory and procurement of banquet equipment, supplies, and decorations, liaising with vendors, negotiating contracts, and maintaining cost-effective and sustainable practices.
-
Monitor and analyze banquet sales and revenue performance, prepare forecasts and budgets, and implement strategies to achieve sales targets, maximize profitability, and minimize costs and waste.
-
Foster positive relationships with clients, vendors, and industry partners, representing the hotel and promoting our brand values through professionalism, integrity, and hospitality.
Qualifications and Requirements:
-
Previous experience as a Banqueting Manager, Event Manager, or similar role in a luxury hotel, resort, or event venue, with a proven track record of successfully planning and executing events of various sizes and types.
-
Strong leadership, communication, and interpersonal skills, with the ability to effectively manage and motivate a diverse team of banqueting staff and collaborate with clients, vendors, and internal stakeholders.
-
Excellent organizational and time management skills, with the ability to multitask, prioritize tasks, and meet deadlines in a fast-paced and dynamic environment.
-
Knowledge of banquet and event operations, including setup, service, and breakdown procedures, as well as industry trends, best practices, and safety regulations.
-
Proficiency in using event management software, Microsoft Office suite, and other technology tools for event planning, scheduling, and communication.
-
Flexibility to work evenings, weekends, and holidays as required by event schedules and business needs.
