Key Output
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Warranty and Product issue resolution
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Present product issues to management, executive and suppliers
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Compile informative product issue reports and address the issue with suppliers and management
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Provide expert technical support for Warranty resolution
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Plan and prioritise jobs to maximise productivity and profitability
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Ensure continuous product improvement for allocated products
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Provide support for new product introduction
Qualification, Experience and Competencies
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B. Engineering ( Mechanical or Electrical) degree, or
Must be a Caterpillar-certified earth-moving technician.
- Business communication
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Presentation skills
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Leadership
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Computer Literate (MS Office & appropriate caterpillar software applications)
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Staying abreast of technological development
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Post-apprentice/learnership experience
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5 years
