Fedics are seeking an Assistant Catering Manager to join our Healthcare division. In this role, you will be responsible for assisting the Catering Manager with the day-to-day operations of delivering a catering service that meets the required standards.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.
Assist with the production of meals, snacks, and functions, ensuring quality standards are met
Ensure all tasks are completed efficiently; step in where required
Assist with menu planning and costing Place supplier orders and manage procurement
Complete administrative tasks (returns, salary variations, etc.) Receive, issue, and manage stock (quality, quantity, pricing, storage, rotation)
Maintain hygiene standards in line with statutory and company requirements
Conduct regular inspections and ensure compliance (HACCP, NOSA, OSHACT) [Assistant...ng Manager | PDF] Support staff training and identify development opportunities
Manage discipline issues and staff relations, escalating where needed
Ensure security of stock, cash, and facilities
Participate in regular stocktaking
Attend meetings, training, and industry events
Assume full responsibility of operations in the absence of the Catering Manager
Lead, motivate, and develop staff
Manage service delivery standards and customer experience
Operate and manage systems (Menutec, Plankomat, biometric) Ensure financial control, including: Sales control sheets Cash handling and reconciliation Monthly closure Weekly financial file management
Compile and understand weekly/monthly P&L reports
Ensure compliance with company policies and procedures
Handle HR and IR-related matters (performance, training, development)
Build and maintain strong client and customer relationships
Analyse client needs and proactively manage complaints
Assist with functions, promotions, and food & beverage events
Stay updated on food trends and best practices
Ensure profitability of the unit at all times
Support overall operations and assist where required
Strong interpersonal and people management skills Excellent communication skills (verbal and written) Leadership and supervisory ability Strong organisational and planning skills Attention to detail and high level of accuracy Problem-solving and decision-making ability Ability to work under pressure and meet deadlines Negotiation and delegation skills Customer service orientation Strong business acumen and understanding of operations Financial and administrative competence Computer literacy Knowledge of food preparation and service standards Ability to work flexible hours (including weekends and public holidays) Professional grooming and presentation Teamwork and relationship-building skills
Minimum Matric Relevant tertiary qualification (or equivalent experience) Minimum 2 years’ experience in catering/restaurant industry (supervisory level) Previous experience in a similar role Strong kitchen and functions experience Own Transport required
