Village N Life is a leading Tourism and Hospitality company. Our company owns and manages various luxury hotels and self-catering apartments.
Village N Life focuses on growing their employees through amazing staff programs and incentives.
We require a guesthouse supervisor for one of our self-catering blocks based in De Waterkant to join our established team.
Requirements:
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Grade 12
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Hospitality qualification (advantageous)
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Previous experience in the same or similar position
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Familiar with duties and procedures in the self-catering apartments and/ or Airbnb
Duties:
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Ensure all bookings are prepared prior to check ins
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Ensure that customer needs and desires are met
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Ensure that lobby area is tidy and presentable
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Provide helpful and inviting environment for guests
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Introduce and maintain the most efficient check-in/out procedures on Opera & WhatsApp
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Ensure credit control procedures are strictly adhered to
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To ensure that accounts are balanced daily
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Manage the arrival and departures for the day
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Ensure that inspection is conducted prior to the arrivals of guests
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Ensure that exit inspections are done per department
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Minor maintenance experience
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Shifts are 2pm - 11pm
***If you qualify for the position, we would like to hear from you! Please send your CV with a recent photograph to apply below with 'Host' in the subject line.
Only successful candidates will be contacted. If you have not heard from us in 5 working days, please consider your application as unsuccessful.***
