Dis-Chem Pharmacies requires experienced Cashiers for their Kensington Square - Durban North.To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.
Minimum Requirements:
Essential:-
Grade 12 / Matric
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A minimum of 6 months’ experience cashier/till operations experience
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Computer literate – MS Office
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Sound numerical skills
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Strong command of the English language
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Basic customer service
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Willing and able to work retail hours
Job Description:
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Adhere to Dis-Chem’s customer service policies and procedures
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Establish a professional relationship with customers
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Report customer complaints and compliments to the Frontline Supervisor, or store management
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Adhere to the customer turnover hourly rate
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Be aware of current sales and promotions
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Ensure colleagues and customers are not exposed to any risk
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Carry out and manage Dis-Chem 5 star communication principles
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Be responsible for cash flow
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Ensure all line voids and price changes are approved and signed off by the supervisor
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Exchange merchandise for customers and accept returned goods by customers when authorised to do so
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Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
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Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
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Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
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Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
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Ensure all outgoing stock/items/scripts are scanned and paid for
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Ensure that all money is strictly kept safely and securely inside the till
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Handle daily takings confidentially, and only discuss with management
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Be alert, recognise and report suspicious behaviour to management
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Address queries regarding store merchandise
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Adhere to Dis-Chem’s security policies and procedures
Competencies:
Essential:
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In-depth knowledge of operating cash registers, and maintaining cash drawers
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Knowledge of processing sales, refunds and payments
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Strong command of English (written and oral)
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Accuracy
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Attention to detail
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Presentable
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Emotional intelligence
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Social awareness
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Accountability
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Problem-solving
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Analyse basic reports
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Trustworthy and honest
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Time management
Advantageous:
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Third additional language
Special conditions of employment:
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Willing and able to work retail hours
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Reliable transport and/or reside in close proximity to the store
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South African citizen
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Clear credit and criminal records
Remuneration and benefits:
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Market-related salary
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Medical aid
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Provident fund
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Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.
