Join a Prestigious 5* Hotel in Sandton as Front Office Assistant Manager!
Kendrick Recruitment, your trusted hospitality recruitment agency, is seeking a dynamic Front Office Assistant Manager for a luxury 5-star hotel in Sandton. If you thrive in a high-end, fast-paced environment and have a passion for guest service, this is the role for you!
Location: Sandton, Gauteng
Salary: R21,200 CTC
As the Front Office Assistant Manager, you'll lead the Front Office and Guest Service team to ensure top-notch service and maximum guest satisfaction. You will assist the General Manager in the smooth and efficient running of hotel operations.
KEY RESPONSIBILITIES
-
Lead and Inspire: Motivate your team to deliver exceptional service.
-
Guest Relations: Handle check-ins, check-outs, and guest inquiries with a smile.
-
Administration: Manage reports, budgets, and ensure data accuracy.
-
Problem Solving: Resolve guest complaints swiftly and professionally.
-
Training: Coach and develop your team to reach their full potential.
-
Coordination: Work seamlessly with other departments to enhance guest experiences.
QUALIFICATIONS
-
Grade 12 (NQF Level 4)
-
Computer literate in Word, Excel, Outlook, and Opera PMS
-
Tertiary qualification in hospitality (advantageous)
-
Proven experience in front office management in a luxury hotel
SKILLS & ATTRIBUTES
-
Excellent communication and leadership skills
-
Strong organizational and multitasking abilities
-
Proactive and customer-focused
-
Ability to work under pressure and solve problems effectively
BENEFITS
-
Competitive salary of R21,200 CTC
-
Career growth opportunities
-
Comprehensive training and support
-
Access to luxury hotel amenities
Elevate your career with this exciting opportunity. Apply now with Kendrick Recruitment and be part of a world-class team! To apply send us your CV, references and profile photo today... Good Luck!
