THE JOB AT A GLANCE
The Learning and Development Manager will be responsible for managing the Learning & Development function and ensuring all L&D initiatives are aligned with the HC strategy as well as the overall business strategy for the achievement of RMA’s operational and strategic objectives and its commitment to a building a high-performance culture. RMA People Philosophy is “to develop, nurture and empower our staff to enable them to perform at their optimum output levels”; and the successful incumbent will plays an integral role in enabling RMA to live its people philosophy.
WHAT WILL YOU DO?
Revise and Implement Clear Policies, Process, Procedures, Systems and Guidelines
Lead on the production of learning and development policy, standards, and guidelines, including the preparation of the annual Learning Plan, taking account of current legislation and recommendations and the future direction of the Company.
Lead on the development of quality systems and processes to identify, approve, plan, design, implement and evaluate all learning and development activity, including training needs analysis, training plans, effective use of training resource, accreditation processes, flexible training packages, evaluation, audit, and monitoring of training/study leave activity.
Curriculum / Program Design and Delivery
Ensure that the RMA curriculum and that the development of the training material addresses training needs and conforms to quality standards.
In collaboration with the quality assurance, internal audit and risk teams ensure that lessons are learnt from issues arising from risk reports/complaints etc. and that they are promptly and positively addressed and incorporated into learning material.
Compliance
Ensure that the SDF completes and submit the WSP, ATR and Pivotal reports to the correct SETA, before the deadline. Advise the organisation on the implementation of the WSP.
Team Management
Act as a role model by demonstrating leadership and knowledge, and by maintaining credibility within the Company, ensuring a positive image of the Company is maintained.
Manage a team comprising of facilitators, material design developers, SDF and administrators. Liaise with trainers and subject matter experts who report into business and report on the quality of their training. Ensure that on the job learning is also recorded and reported on.
Stakeholder Management
Attend external meetings, representing the Company, and lead on delegated aspects of project work according to the needs of the Company, ensuring that outcomes are communicated effectively and by discussing all relevant details with all stakeholders before decisions are made.
