Purpose Statement
To maintain and expand relationships with Account customers, representing the entire range of Eazi company products and services
To achieve sales quota and assigned Key Account objectives.
Key performance areas (to translate into a measure of success)
· Secure the revenue stream of the business
· Budget and forecasting management
· Develop potential within Key Accounts
· Maintain commercial policy
· Customer relationship management
· Develop market intelligence and translate into market needs
· General Management
· Information Flow
Main Outputs and Responsibilities for This Position
AREA / TYPE
Responsibilities
Secure the revenue stream of the business
· Execute the annual Key Account Sales plan
· Develop and maintain Long Term Contract rental
· Develop and maintain “Service Level Agreements”
Budget and forecasting management
· Forecast Key Account stock requirements
· Deliver Turnover in line with or in excess of the Key Accounts
Budget
Develop potential within Key Accounts
· Convert key prospects who have strategic importance or offer valuable business potential
· Maximise strategic potential within the Key Accounts by utilizing National Service Network
Maintain commercial policy
· Implement National and Regional Key Account Customer pricing and service level strategies
· Manage the customer relationships in an appropriate manner relative to their status
· Ensure credit management criteria of the business is adhered to
Customer relationship management
· Build strong customer relationships with the Key Accounts
· Oversee call cycles to ensure Key Accounts receive premium customer service
· Monitor customer satisfaction
Develop market intelligence and translate into market needs
· Drive product and service expansion opportunities
· Identify opposition threats and implement strategy to neutralize
General Management
· Generate monthly reports regarding the performance of Key Accounts
Information Flow
· Gather and distribute strategic account information to relevant managers
· Including Strategic account sites for management via Sales manager and his Sales Consultants.
· Including Key account administration requirements for the Sales Manager
· Keep in regular contact with the Sales Consultants to ensure service levels are received
Qualifications
Minimum
Grade 12
Recommended
Sales and Marketing Degree (IMM)/Diploma will be advantage
Experience
· 6 Years Sales experience of which 3 years’ involvement with Key Accounts Management in a business-to-business environment.
· Mining/Construction/Industrial experience an advantage
· Working in a CRM environment will be an advantage
Knowledge
· Customer service
· Sales and marketing
· Rental industry
· Knowledge of work of height machinery and equipment
· Microsoft Office
· CRM
Skills
· Sales and Marketing skills
· Excellent communication skills
· Negotiation skills
· Persuasion skills
· Administration
· Presentation skills
· Organizing and Planning
Behavioral Competencies
· Integrity
· Creativity
· Logical and Analytical
· Interpersonal skills
· Resilience
· Persuasiveness
· Energy and Drive
· Quality Orientation
· Planning and Organizing
Job Type: Full-time
Application Deadline: 2024/09/04
