We are looking for a seasoned credit controller with 5-10 years experience as a credit controller . Applicants must have Matric and syspro experience (non negotiable).
Behavioural Dimensions Required
· Knowledge of relevant computer applications*
· Knowledge of customer service principles and practices*
· Knowledge of administrative procedures
· Numeric, oral and written language applications
· Interpersonal skills
· Communication skills – verbal and written
· Listening skills
· Problem analysis and problem-solving
· Attention to detail and accuracy
· Data collection and ordering*
Roles and Responsibilities
· Release orders within the credit limit/COD orders once payment received.
· Controllers to put accounts on hold on the 1st day of the new month.
· On-hold reports for various entities to be done after payment allocations daily and reports mailed to executives and Sales Representatives.
· Continuously following-up on over due accounts daily.
· All claims to be resolved within the current month on all entities.
· Controllers have 24hrs to resolve queries and follow-up on supporting documents.
· All processing e.g. payments, allocations of payments, adjustment, credit notes, contra to be done before month-end.
· All entities to balance with cashbook clerk and make sure all payment allocation are correct and done in correct period.
· Submitting statements to customers on the 2nd day of the new month.
· Exporting of statements to be saved on shared finance folder done, no later than day 3
· Ensuring that all customers received statements, invoice’s and delivery notes monthly.
· Assist and prepare for audit requirements.
· Daily, weekly and monthly forecast to be uploaded
· Raising paperwork for refunds.
Job Type: Full-time
Pay: R20 000,00 - R35 000,00 per month
