Requirements:
- Grade 12
- Must have credit control experience
- Experience in a healthcare environment
- Knowledge of the NHN Billings Guidelines
- Ability to work within a pressurised environment
- Computer proficiency
- Drive and energy
- Excellent verbal and written communication skills
- Problem-solving, analysis and judgement
- Excellent attention to detail
Key Outputs:
- Manage the age analysis to ensure accurate tracking and effective management of accounts.
- Follow up and collect outstanding debt from the medical aid schemes, insurers, patients, members, and guarantors.
- Ensure accurate billing of claims according to scheme rules and agreements.
- Prepare documentation for all refund requisitions.
- Process medical aid remittances accurately and address short payments promptly.
- Liaise with medical aid schemes and patients to address account queries and resolve shortfalls.
- Maintain accurate and up-to-date records to provide feedback on the collection status and relevant collection notes of each account.
- Promptly address and resolve queries from both internal and external stakeholders in a professional and effective manner.
- Complete daily additional functions accurately.
- Adhere to company policies and procedures and uphold the image of the company in a professional manner.
Job Types: Full-time, Permanent
Education:
- High School (matric) (Required)
Application Deadline: 2024/02/19
