Sales Administrator
Molenaar is an engineering services company with a wide-ranging footprint in the food and beverage industry. There is currently an opportunity for a Sales Administrator at our Sinclair business in Paarl.
Reporting to the General Manager, the successful candidate will provide administrative support to the sales team. Importantly, part of the candidate’s responsibility will be liaising with customers (telephonically and via e-mail) in an often-high-pressure environment. A professional manner, excellent communication skills and the ability to multitask successfully are therefore imperative.
The successful candidate must have:
- Grade 12 – minimum requirement
- 8 – 12 Years work experience in Customer service
- Debtors experience is a crucial part of this role
- Ability to work well under pressure and respond quickly to multiple and varied customer requests
- Computer Literacy – MS Excel is a key competency requirement.
- Strong Administrative skills: Organised, methodical and attentive to detail
- Team player
Primary tasks include:
Sales and Distribution
- Processing of Customer orders and Works orders on an ERP (Oracle)
- Sending out daily invoices
- Preparing for BRCGS audits: BRCGS customer and supplier questionnaires, certificates of compliance, internal BRCGS document auditing, keeping track of BRCGS artwork
- Artwork (Processing requests from customers)
- Assist with label picking, compiling waybills and organising for collection – in the absence of stores personnel
- Monthly stock takes (labels)
- Organising label deliveries through technicians
Logistics
- Primary contact person with courier companies – following up on delivery notes & queries
- Booking of parcels with courier company, printing waybills etc.
- Tracking multiple and complex shipments
General Administration
- Purchase orders (requisitions) for creditor payment or internal refunds
- Debtor’s invoices and statements
- Sourcing quotes from suppliers for the printing factory requirements
- Vehicle administration
- Ordering of stationery and office consumables
- Complete CIF forms and risk reports
- Customer questionnaires (completing of documents and supplying supporting documentation)
- General HR duties: Sending over time hours, arranging for payment of contract workers, leave records etc.
- General secretarial/clerical duties: Routine correspondence, switchboard duties, filing, logging service calls for office printers etc.
- Adhoc
