Position Overview: To support the Commercial Manager and Dealer Development Manager by ensuring the ongoing operational maintenance, performance support, and compliance of the dealer network after initial setup. The role enables dealer success through data-driven insights, administrative coordination, and consistent execution of dealer standards and processes.
Job Description:
Dealer Network Support
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Maintain ongoing relationship with dealers post onboarding and initial setup
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Ensure dealers adhere to corporate identity, branding, and operational standards
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Assist with dealership setup elements (signage, showroom standards, stock display) and flag deviations
Dealer Performance Monitoring and market intelligence
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Compile and maintain regional market intelligence reports (sales trends, competitor activity, market share indicators)
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Analyse dealer sales performance and identify gaps or opportunities
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Prepare regular performance dashboards and reports for Commercial Manager
Dealer Setup Support
- Assist Dealer Development Manager with administrative and coordination tasks during dealer setup phase
- Coordinate documentation, onboarding packs, and required approvals for new dealers
- Ensure all setup checklists are completed and recorded
Team Support and Ad Hoc responsibilities
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Provide direct administrative and operational support to the Commercial Manager
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Assist cross-functional teams with information and reporting requirements
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Participate in dealer visits, events, and activations where required
Minimum Requirements:
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Grade 12 or equivalent with Accounting and Mathematics
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Computer literate
Minimum Experience:
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At least 1 – 2 years in an administrative environment
Competencies:
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Time management and effective communication
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Exceptional organization skills
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Strong problem-solving skills
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Above average computer literacy on common commercial products
Experience:
- Commercial Support Coordinator: 1 year (Preferred)
Work Location: In person