Truckstop Specialist

Engen Petroleum -
Cape Town, Western Cape

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Job Details

Full Job Description

Purpose of the Job

To manage the interface between the organization and industry-specific customers through key customer retention focused business growth (existing and new) and by optimizing sales opportunities in order to add value to the business base.

Location:

Cape Town /Johannesburg

What You Would Have Done:

QUALIFICATIONS
NQF Level 5 (Higher Certificate in Business Administration, Sales, Marketing or relevant)

EXPERIENCE
3 years experience in Sales Coordination, Commercial Support or Client Service Role

Experience in related systems and tools

ADVANTAGEOUS
Experience in sales environment/ key accounts

Working Conditions:

Frequent travel nationally to all Truckstops Networks

Key Accountabilities:

STRATEGIC BUSINESS & FINANCIAL PLANNING

Provide critical input into business planning (volumes and margins) and work with Truckstop & Network Manager and sales specialists to ensure accurate forecasting for supply chain planning.
Monitor site performance against financial targets and proactively manage volumes, margins, and credit (DSO and past dues) to ensure profitability.
Assist Truckstop & Network Manager with administrative tasks of invoicing, rebate validation, pricing corrections, and credit controls to support healthy financial operations at the site level.

CUSTOMER RELATIONSHIP MANAGEMENT

Support the development of Truckstop value propositions to support growth and expansion
Foster and sustain effective relationships with these customers directly and indirectly via the sales teams
Ensure monthly call plans are in place and regular business reviews planned with business owners
Build a rapport with key customers at a high and strategic level and manage day-to-day activities
Ensure contract management implemented, updated and maintained
Ensure branding compliance measures are developed, maintained and applied

MARKET INTELLIGENCE

Ensure controlled process of collecting marketing intelligence to achieve informed business decisions
Identify opportunities and threats and provide support to further develop the business profitability
Keep informed on industry trends, competitor offerings and market conditions
Monitor competitor activity and market trends to mitigate risks to market share and gather dealer insights for internal use.
Drive alternative profit opportunities, including healthy food offerings for truck drivers and other innovative retail initiatives

PROFITABILITY

Protect the base business and manage business performance in terms of individual targets and ensure business growth
Identify opportunities to maximise profitability
Assist Truckstop & Network Manager with optimization of return on investment (Capex and Opex management)

DEALER AND SUPPLIER RELATIONSHIP MANAGEMENT

Act as key liaison between the company and dealer network, supporting their business development, ensuring SLA compliance, resolving queries, and fostering long-term value-based partnerships.

HSEQ COMPLIANCE

Drive compliance with the dealer network by supporting the implementation of all applicable Engen HSEQ Guidelines and legislative requirements
Support the Truckstop & Network Manager with co-ordination of HSEQ compliance procedures required for the Truckstop network and communication and review of performance against the Compliance management procedures
Support implementation and co-ordination of HSEQ audits and checks to ensure compliance
Work closely with HSSEQ to implement assurance systems and conducting of Tiered Audits, closing out findings efficiently.

REPORTING

Generate regular reports on truckstop performance, volumes against forecasts, growth trends and identify declining volumes to manage risks
Use data to analyse trends and identify areas for improvement that informs and supports the strategy

Job Advert Closing Date: All job adverts close five days after date posted

Engen’s approved Employment Equity plans and targets will be considered as part of the recruitment process.

We welcome applications from people with disabilities. Let us know how we can accommodate you to participate in the recruitment process.

Important Information:

The appointment will be made in line with Engen's Employment Equity Strategy.

All applications must be submitted to the contact person/ numbers provided & in the manner requested.

If not submitted by the closing date, your application will automatically not be considered.

Engen does not guarantee that you will be called for an interview or appointed by virtue of your application.

Engen reserves the right not to make an appointment.

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Purpose of the Job

Location:

What You Would Have Done:

Working Conditions:

Key Accountabilities:

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