The purpose of the role is to capture all instructions and documentation on MDA accurately and in the required time frame. The role is secondly responsible for the reconciliations of tenant deposits.
Capture all documentation and instructions accurately and within turnaround times on MDA.
1. Monitor received date on documentation to ensure that it is processed within the correct turnaround time.
2. Manage the different turnaround times for Commercial, Residential and Parking leases as well as instructions to ensure that it is processed by the due date.
3. Batches should be processed in the correct financial period.
4. Tenant receipts, debit orders and payments should be emailed to Banking.
5. All leases captured should be date stamped and signed.
6. Documents should not be processed if not authorized correctly as per the SODA. Query register should be completed for all documentation leaving the department and updated when query documents are returned.
7. Maintain agreed accuracy on all documents processed.
Reconcile and correct tenant deposits on MDA and closing of tenant accounts
1. Reconcile Deposit required and Deposit Charged for tenant deposits as per list received from Data Capture Supervisor.
2. Correct data capturing errors and lease errors on deposits.
3. Provide clear notes on deposit queries that have not been resolved.
4. Ensure that deposit notes, deposit arrangements, bank guarantees are correct.
General Administration
1. Ensure that details for existing debit orders re adjustments to banking details, amounts are captured on MDA and load details for new debit orders.
2. Attend to instructions in pending file before Billing run.
3. Attend to deposit arrangements in deposit pending file before Month End.
4. Assist with clean-up of MDA database.
5. Open ‘closed’ accounts on MDA for capturing by Banking/Legal.
6. Assist with capturing batches for annual Utility increases.
Terms and Conditions:
- You may only apply if you meet the minimum requirements - 45 wpm and 97% accuracy.
- Please don't apply if you are currently employed full time.
- You will not be considered if you haven't added proof of your typing speed and accuracy. Use the free typing apps such as www.typingtest.com on the internet, take a screenshot, add it as additional documents to your application. It should be on medium difficulty level.
- You must be willing to work on Saturdays from 08h00 to 12h00.
Qualifications & Experience:
1. Matric qualification required.
2. 6 Months data capturing and typing experience required.
3. Minimum of 45 wpm with an accuracy rate of 97%
Skills & Knowledge Required:
1. MS Office:
a. MS Word - Basic
b. MS Outlook - Basic
c. MS Excel - Basic
2. Advanced knowledge of MDA preferred.