Nedbank Africa Regions is seeking an exceptional Business and Technical Lead: Digital Channels to shape the future of digital banking across our African operations. This executive leadership role will champion the transformation of both customer and staff-facing channels, creating modern, scalable and market-leading experiences for Retail and Juristic clients while accelerating NAR’s digital growth ambitions.
The successful candidate will lead the end-to-end delivery of our next-generation digital channel ecosystem, leveraging new core banking capabilities, emerging digital platforms, fourth-generation technologies and strategic partner solutions. Working at the intersection of business, technology and transformation, they will translate bold strategic objectives into tangible commercial outcomes that enhance customer value, drive growth and strengthen our competitive position across the region.
Beyond technology leadership, this role carries significant business accountability, requiring the ability to influence channel strategy, build high-performing teams, foster innovation and deliver large-scale change across multiple markets. The role operates in a unique dual reporting structure, partnering equally with the NAR Chief Information Officer and NAR Chief Transformation Officer to define and execute the region’s digital future.
This is a rare opportunity to lead one of the most important transformation agendas in Nedbank Africa Regions, leaving a lasting impact on how clients and employees engage with the bank in a rapidly evolving digital world.
