Front of House Manager – Cracker Zac's Menlyn
Menlyn Park Shopping Centre, Pretoria | Full-time, Permanent
R30,000+ gross/month (negotiable, based on experience)
Cracker Zac's is a fast-paced restaurant, bar and entertainment brand — and we're growing. We need a Front of House Manager for our Menlyn venue who can take control of daily operations, lead a sizeable team, and hold the floor without needing to be told twice.
What you'll be doing:
- Full operational management of the restaurant floor, bar, reception and guest areas
- Leading junior managers, supervisors and front-of-house staff
- Driving service standards and stepping in the moment they slip
- Handling cash-ups, pos, stock controls and shift reconciliations
- Managing conduct, performance and discipline in line with company procedure
- Coordinating with the Kitchen Manager on ticket times and service flow
What we need from you:
- Matric with Mathematics
- Minimum 5 years' management experience in restaurant, bar or entertainment hospitality
- At least 2 years in a senior front-of-house position
- Experience managing managers/supervisors, not just floor staff
- Comfortable issuing warnings, investigating incidents and handling difficult conversations
- Working knowledge of fair disciplinary procedure
- Available for shifts, including nights, weekends and public holidays
- Reliable transport after late closes
This isn't an office job. If you avoid hard conversations or push every problem upstairs, this isn't for you.
Job Types: Full-time, Permanent
Pay: R30,000.00+ per month
Ability to commute/relocate:
- Menlyn, Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Senior management in hospitality (restaurant/bar/entertainment): 5 years (Required)
- Front of House Management: 2 years (Required)
Work Location: In person
Job Types: Full-time, Permanent
Pay: R25 000,00 - R30 000,00 per month
Ability to commute/relocate:
- Menlyn Park, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What was the largest team you directly managed, and did that include junior managers/supervisors?
- Have you issued verbal or written warnings, or investigated a disciplinary matter, before?
- Are you comfortable working nights, weekends and public holidays?
- Do you have reliable transport after late closing shifts?
- What is your expected gross monthly salary?
- What is your current notice period?
Experience:
- Stock Control : 5 years (Required)
- FOH Manager or senior leadership: 3 years (Required)
Language:
Work Location: In person
