Role Purpose
Own end-to-end delivery and program management outcomes across assigned tribes and build scalable, South Africa–anchored teams that support execution excellence and expansion aligned.
Delivery Ownership & Program Management Excellence
* Own delivery quality, timelines, scope alignment, and outcomes across assigned tribes and workstreams within the program.
* Lead end-to-end program management governance, including integrated planning, dependency management, RAID tracking, milestone alignment, and execution oversight.
* Maintain strong alignment with internal delivery teams and Client stakeholders to ensure execution clarity across multiple initiatives.
* Sustain a continuous execution pulse within the Unit of Work (UoW).
* Proactively surface cross-team delivery risks, dependencies, capacity gaps, and mitigation plans.
Expansion & Execution-Led Growth Within Tribes
* Support expansion within existing tribes and across priority technology areas aligned to the Client’s Book of Work themes.
* Identify upstream (discovery/design) and downstream (testing/stabilization/support) white spaces.
* Convert delivery credibility into adjacent lifecycle expansion opportunities.
Capability & Talent Strategy
* Support capability planning across teams (seniority mix, technical depth, cross-skilling) aligned to program needs.
* Ensure optimal resource utilization across workstreams.
* Flag skill gaps, over-engineering risks, or delivery misalignment early.
South Africa Team Build & Localization
* Support hiring and scaling of South Africa–based delivery teams (PCEOs, BAs, QA Leads, Design, Engineering Leads, etc.).
* Travel to South Africa to onboard teams, establish delivery execution norms, and strengthen stakeholder engagement.
* Build a strong local leadership bench aligned to the Client’s localization strategy.
Stakeholder & Execution Interface
* Act as the primary execution interface between internal delivery teams and Client program stakeholders.
* Drive structured governance cadence, escalation management, and delivery transparency across tribes.
* Ensure delivery discussions remain proactive, solution-oriented, and outcome-focused.
RFP Support & Solutioning Collaboration
* Work with support and engineering teams in leading and contributing to RFP responses from a program delivery perspective.
* Provide inputs on delivery construct, staffing models, timelines, risks, and localization strategy.
* Ensure proposed solutions are execution-ready and aligned with ongoing delivery realities.
Application Question(s):
- Delivery Accounts Manager from Banking & Insurance Domain, with Project Management methodologies (Expert), Account Management and Business Development (Strong) is required, how many years do you have?
- Is your experience from Banking & Insurance domain?
- Project Management methodologies (Expert) YES/NO?
- Account Management and Business Development (Strong) YES/NO?
- The job is onsite, the job location is Johannesburg, are you okay with it?
- The role is urgent, how soon can you join?
- Availability for Interview?
- Age:
- Expected Salary:
- Current Salary:
Work Location: In person
