AREAS OF RESPONSIBILITY:
Customer Experience
· Be professional
· Manage customer interactions, complaints and requests
· Optimise selling space and drive replenishment to ensure stock availability
· Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability
· Sales - meet or exceed targets
· GP - reduce wastage & improve stock accuracy within benchmarks
· NP - reduce controllable expenses in line with budgets
· Interpret Income Statement information and formulate and implement action plans
· Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
· Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
· Effective stock control and stock management
· Effective cash handling procedures and controls
Lead, develop and retain team members
· Performance development culture and team effectiveness
· Leading, developing and coaching the team
· Basic IR
JOB SPECIFICATIONS:
· Grade 12
· Business/Admin qualification - a retail management diploma or degree would be advantageous
· Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
· A genuine interest in health and wellness - brand ambassadors
· Fully computer literate
· Strong written and verbal communication skills
· Ability and willingness to work weekends and extended retail hours
· Proficiency in stock management, cost control and cost management
· Own transport essential
· Competency Assessment Achieved
OFFER:
· Remuneration based on a ‘cost to company’ model and performance incentives.
· All permanent team members are required to join the company’s provident fund and risk benefit.
· Medical aid options are available.
· 20 days annual leave
· Birthday leave
· Team member discounts on in-store and online purchases
· Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
· Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)
Job Type: Full-time
Pay: R12 000,00 - R17 000,00 per month
Experience:
- Retail: 4 years (Required)
