ABOUT OUR COMPANY
Established in 2008, Evergreen Lifestyle is South Africa’s premier retirement brand with a reputation for developing and operating exceptional retirement villages. It delivers a Partnership for Life promise based on 5 pillars of trust – physical security, financial peace of mind, continuous care, a sense of community and exceptional hospitality. There are currently seven operating villages in the Western Cape and Gauteng, with a new village under construction at Sitari Country Estate. Evergreen is committed to extending its national reach into the Eastern Cape and KwaZulu-Natal, and intends to deliver 10,000 homes to retirees across South Africa by 2030.
What are we looking for?
We are looking for a competent, versatile, and meticulous Duty Manager to join our team.
Key responsibilities include, but not limited to:
- Maintaining residents’ database (contains all residents’ personal details i.e., contacts ID, medical, next of kin info, etc.).
- Prepare handover docs/packs for new residents.
- Managing Evergreen units.
- Ensuring all residents receive a gift and a card on their birthday.
- Following up with relevant suppliers regarding invoices / statements.
- Clear understanding of Creditors / Service level agreements and contracts – Collecting and submitting invoices and statements on a monthly basis and typing of payment requisitions.
- Clear understanding of Debtors (Monthly levy accounts) – working out additional charges / recoveries (domestic, medical, maintenance, water, electricity, parking & other charges) for submission and checking / distributing once signed off. Follow up on payment.
- Manage monthly levy accounts.
- Pre-billing check on a monthly basis
- Serving refreshments to clients
- Keeping all lists updated, i.e., telephone, speed dial, emergency no.’s, landscaping allocation, pets, access registers, attendance registers, etc.
- Maintaining / designing standards forms /documents and templates.
- Filing – maintaining of filing systems for residents, accounts & general admin files.
- Keeping notice boards updated.
- Liaising with various contractors / suppliers / service providers.
- Ordering of uniforms.
- Do charge out sheets of domestic and utility workers on a monthly basis.
- Assist Assistant Village Manager whenever necessary.
- Manage monthly payroll administration.
- Assisting with compiling the monthly newsletter.
- Weekly menu’s and what’s Happening to be compiled and send out.
- Organising hospitality initiatives – planning and execution.
- Facilitate training for all staff.
- Attend to maintenance requests / issues, logging them, keeping an up-to-date schedule, following up meeting with Maintenance Manager to sign off completed works.
- Overlooking cleaners & utility worker/s – ordering of stationery and cleaning material on a monthly basis, stock take weekly.
- Interacting with all sections of the village – security / maintenance / cleaning & utility – assisting them where ever possible.
- Maintaining residents’ database (contains all residents’ personal details i.e., contacts ID, medical, next of kin info, etc.).
- Prepare handover docs/packs for new residents.
- Ensuring all residents receive a gift and a card on their birthday.
Minimum criteria:
- Grade 12 (non-negotiable)
- Previous hospitality management experience (essential)
- Tertiary qualification in Hospitality or Hotel Management (advantageous)
- Ability to work shifts and weekends (non-negotiable)
- Strong administration skills
If you have not received any communication from us within 14 days from the closing date, kindly consider your application as unsuccessful.
Job Types: Full-time, Permanent
Application Question(s):
- Do you have knowledge of stock control and stock takes
- Are you able to occasionally work Evening shifts and weekends
- What is your salary expectation?
- Have you studied Hotel Management?
- How many years of hospitality management experience do you have?
- How far (in km) do you reside from Sitari?
Education:
- High School (matric) (Preferred)
Language:
Work Location: In person
