Over the last decade, Webrepublic has grown from an ambitious startup into Switzerland’s leading marketing agency. With our Cape Town office established as part of our international setup, we are now entering the next stage of growth in South Africa. Our local team works closely with our HQ in Switzerland, and we are looking for a Project Operations Manager to help us further strengthen and scale our operations.
As a Project Operations Manager, you will help keep our client projects running smoothly behind the scenes. You will make sure projects are set up correctly, project data stays accurate, invoices are processed on time, and potential deviations are identified early.
This role is a great fit for someone who enjoys working with data and systems, has a strong eye for detail, and likes bringing structure to multiple projects at the same time.
Key Responsibilities
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Reporting directly to the Project Operations Management Team Manager, your responsibilities will include:
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Set up and maintain client projects in our project management system BCS, ensuring accurate and complete project data
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Management of the project lifecycle from initial setup and quotation structure through invoicing to final project closure
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Prepare and process invoices, including corrections, credit notes and cancellations, and support related operational activities such as payment monitoring and dunning
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Monitor standard project KPIs and timelines, identify deviations and flag them early to the relevant stakeholders
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Maintain high data quality and ensure project information, costs and efforts are correctly structured, categorised and processed
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Coordinate project-related information with colleagues across Project Management, Accounting and Controlling and act as a reliable point of contact for day-to-day project operations questions
Qualifications and Skills
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A sound understanding of professional project management, gained through relevant practical experience, work in a Project Management Office (PMO), training or education, and experience organising project work with digital tools
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Good understanding of commercial administration and invoicing, including quotations, orders, invoices and basic billing concepts such as net, gross and VAT
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Basic understanding of the project lifecycle and project performance monitoring, with the ability to recognise and flag deviations from defined plans, processes or KPI thresholds
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Strong attention to detail and a structured, accurate way of working, with the ability to manage multiple projects and tasks in parallel
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Analytical and critical thinker who can identify issues, understand problems and work according to defined processes and guidelines
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Service-oriented and supportive team player and quick learner who feels comfortable working in a fully digital environment
On our side, we offer...
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a dynamic work environment fostering personal growth and development,
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opportunities to work on exciting projects with leading global brands,
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structured onboarding and the opportunity to develop towards more complex Project Operations responsibilities over time,
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learning from experienced colleagues across Project Management, Finance, Controlling and digital marketing,
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flat hierarchies and short decision paths as part of a young, dynamic and international team,
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a vibrant office space in Cape Town and a flexible work environment with hybrid working,
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a competitive compensation package.
Are you interested?
Ready to take the next step in your career? We look forward to hearing from you!
Webrepublic is an equal opportunity employer. We encourage candidates from all backgrounds to apply. We will give preference to previously disadvantaged individuals.
