WE ARE HIRING A SENIOR ACCOUNT MANAGER
Are you ready to join the world's premier MarTech solution?
TLC has become THE global MarTech solution to reward consumer behaviour with experiences. Now operating from 14 worldwide hubs, the TLC Platform connects millions of consumers with over 150,000 experience reward venues. We trust in decades of proprietary data to ensure we offer the right experience to every individual.
At TLC, we know that experiences make life more rewarding!
We are looking for innovative, passionate and caring people to join our team and help us continue to build our success story!
Job Summary
As a TLC Senior Account Manager (SAM), within the global key accounts department, you will be directing day to day key client relationships. You will be working on specific pieces of business as well as helping to direct the Client Service team(s) in the local markets.
You are a strategic thinker as well as a doer. You need to know when to sit back and plan, as well as when to role your sleeves up and get stuck in.
Your leadership skills and ability to multi task within and across clients will begin to develop in this role. Managing the local team(s) of diverse individuals with different needs and qualities will be key to your success. To do this you will need to be involved in the way the team works, proactively looking for ways to help improve overall client service delivery and excellence.
You will have an eye for detail – you will take responsibility for ensuring that all work you are delivering is free from errors and produced to the highest standard. You will help ensure the team around you also delivers this level of attention to detail.
You will need to demonstrate you can add value to your client and input into their strategic needs and we will encourage you to own and develop particular pieces of business.
You will look to build relationships with key clients and across the world of TLC.
You will be financially savvy and in control in all matters relating to income generation and spend on your projects.
Key Responsibilities:
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Lead and inspire creative strategies that exceed client expectations
- Manage multi-faceted campaigns from concept to execution
- Build and nurture strong client relationships
- Drive project success through meticulous planning and execution
- Identify growth opportunities and contribute to new business development
The Ideal Candidate:
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3-4 years of agency experience
- Strong proficiency in MS Office suite
- Excellent communication and presentation skills
- Strategic thinker with a keen eye for detail
- Proven ability to manage multiple projects simultaneously
Here's what we've got to offer:
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Dynamic & collaborative team
- Creative work environment
- Career progression and upskilling opportunities
- Weekly Happy Hour
- TLC Wellness
- Global Clients & Team exposure
- TLC 'Fun Club' & Social Calendar (known to include pizza deliveries!)
- TLC Gives Back - Charity partner/off site days.
- 'The Frankies' - Our very own awards/staff recognition event.
Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.
At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.
A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.
If you are ready to be part of the TLC Worldwide success story, click to apply today!
We look forward to seeing your application!
