Housekeeping Manager - 5* Luxury Game Lodge - Limpopo
Are you ready to embark on an exciting journey in the heart of wildlife paradise? We're seeking a dynamic and passionate Housekeeping Manager to lead our dedicated team at a prestigious 5-star Luxury Game Lodge. Nestled in the breath-taking landscapes of Hoedspruit, Limpopo, our client's lodge promises a unique blend of luxury, adventure, and natural beauty.
Responsibilities include but not limited to:
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Implement and monitor policies, processes, and standards for effective high-quality housekeeping service.
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Understand and report on housekeeping needs and expectations of guests; implement processes for immediate response to guest requests.
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Provide direction, oversight, and guidance to the housekeeping team; ensure timely completion of daily workflow.
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Submit daily housekeeping discrepancy report to the general manager; conduct morning briefings and daily linen counts.
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Monitor laundry department for up-to-date laundry and cleanliness standards.
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Collaborate with other departments to maintain effective par-stock levels.
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Ensure compliance with security, health, and safety policies; implement keys control system for safety.
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Facilitate communication and collaboration within the housekeeping team and across the organization.
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Support implementation and monitoring of an effective pest control system.
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Ensure consistent, impeccable, intuitive, and proactive customer service to guests.
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Implement and report on daily service and operational objectives of the team.
Financial:
- Stock control and stock takes
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Maintain the correct allocations of expenditures
Rooms Division:
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Manage the housekeeping and laundry departments in conjunction with the General
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Manager
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Ensure the lodge maintains the required standards aesthetically
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Ensure costs are maintained as per the required standard
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Assist with Events planning and execution
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Assist with cost control
Package:
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R18,000 Monthly
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Accommodation, including meals while on duty
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21 days on 7 days off work cycle, and 15 days annual leave
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Provident Fund
Qualifications & Requirements:
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Valid RSA Driver's License
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Proficient in MS Office and Email
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Exceptional Guest Relations skills
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Ability to manage staff
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Understanding and ability to manage the housekeeping department
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Ability to plan ahead and problem solve
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Financial experience in budget control, stock takes and stock control
Experience:
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Previous experience in a Big 5 reserve and 5-star lodge necessary
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Previous housekeeping supervisory experience
Ready for the Adventure?
Send your resume and a cover letter showcasing your relevant experience. Join us in setting new standards of hospitality in the heart of the wild!
Application Status: If no response is received within 7 days, kindly be aware that your application was not successful on this occasion. Explore more opportunities on our platform Hospitality and Catering industry.
