Our client, a software provider in the healthcare industry, is in search of a passionate individual to join their Customer Relations (Retention) team. To liaise with a niche of healthcare practitioners, the ideal candidate is tactful with a high degree of professionalism.
Duties and Responsibilities:
- Build and maintain relationships with clients
- Technical knowledge of our system
- Resolve client issues quickly and efficiently
- Liaise with various departments to resolve issues
- Provide system training to clients
- Assist clients with system installations
- Keep clients updated on latest products
- Willing to travel
- Weekly reports and daily admin.
Skills:
- Medical Industry experience - an advantage
- Excellent communication skills - email, telephonic and face-to-face
- Computer skills - Microsoft word and excel
- Self-motivated
- Attention to detail
Requirements:
- At least 1 year of experience as a Consultant in Medical Aid/Healthcare Software.
- Driver's license and own reliable vehicle.
- Ability to travel locally.
Qualifications:
CTC includes Medical Aid.
Please answer all screening questions for consideration.
Job Type: Full-time
Pay: From R15 000,00 per month
Application Question(s):
- What is a tariff code?
- What is an ICD-10 code?
Education:
- High School (matric) (Required)
Experience:
- Customer Care: 1 year (Required)
- Healthcare/Medical Aid Industry: 1 year (Required)
License/Certification:
- Driver's license and own reliable vehicle (Required)
Work Location: In person
