The Induction Facilitator is responsible for delivering engaging and informative induction programs to new learners, ensuring a seamless transition into the learnership program. The facilitator will provide a comprehensive overview of the learnership’s procedures and expectations, equipping learners with the necessary knowledge and skills to succeed in the learnership. The Induction Facilitator plays a critical role in setting the tone for a positive learner experience, promoting a culture of inclusivity, and supporting the successful integration of new learners into the learnership program.
QUALIFICATIONS & EXPERIENCE
- Great attention to detail.
- High Level of Computer Literacy (MS Office, Google Mail, LIS and Google classroom).
- Digital learning applications and software knowledge.
- Quality Assurance.
- Report Writing.
- Motivational Skills.
- Motivated and passionate about learning.
- Willingness to be flexible to the learning styles of each learner.
- Able to work with learners with disabilities.
- Maturity in dealing with different personalities and individuals.
- 2+ years of experience in training, facilitation, or a related field.
- Proven facilitation and presentation skills.
- Excellent communication and interpersonal skills.
- Familiarity with company policies, procedures, and culture (or ability to quickly learn).
- Strong organizational and time management skills.
- Some experience in training learners with disabilities will be an added advantage.
- Diploma in Education, Training, or a related field
- Certification in training or facilitation.
- Experience with learning management systems (LMS) and training software is advantageous.
- Proficiency in English language is a must.
DUITES & RESPONSIBILITIES
The duties of the Signa Academy- Facilitator Induction include the following:
INDUCTION
- Create and deliver engaging induction programs for new learners.
- Develop and update program content to reflect learnership changes and needs.
- Facilitate interactive sessions, presentations and activities.
- Encourage open communication, questions and feedback.
- Coordinate and facilitate new learners’ orientation.
- Ensure completion of necessary paperwork and administrative tasks.
- Educate new learners on company culture, values and expectations.
- Explain learnership policies, procedures and guidelines.
- Facilitate introductions to key personnel, departments, and teams.
- Encourage networking and collaboration.
- Ensure compliance with organisational standards and regulatory requirements.
- Identify and mitigate potential risks or liabilities.
- Evaluate the effectiveness of induction programs.
- Gather feedback and suggestions from new learners and stakeholders.
- Implement changes and improvements to the program.
- Maintain accurate records of induction program participation and feedback.
- Update training records and databases as needed.
- Ensure compliance of all legal documents
- Ensure ETQA compliance
- Assist in execution of Roll out plans
- Briefing learners on wellness
- Explanation of the use off data SIM cards and data dongles
- Direct, correct and develop learners within the classroom.
- Manage and control learner behaviour within the classroom.
- Direct learning activities via mentoring, coaching and workplace simulation.
- Provide the necessary support to learners in accordance with the learner support policy.
IT ENABLEMENT AND E-LEARNING PLATFORM
- Handing out of laptop and laptop carry bag
- Orientation on Google Suite applications and programs
- Orientation on e-learning platform
- Explanation of rules related to programs and applications
- Monitoring learning progress and do remediation where necessary.
LEARNER ASSISTANCE
- Guidance and support to learners during induction
- Answer questions and provide explanations to help learners understand concepts and complete tasks.
- Provide feedback on learners’ work and performance, identifying areas for improvement and offering constructive suggestions.
ADMINISTRATION
- Help maintain attendance records and other administrative documents.
- Handle routine inquiries from learners and parents regarding class schedules, assignments, and other related matters.
COMMUNICATION and COLLABORATION
- Communicate regularly with the Mentor and SME to coordinate activities and address any concerns or issues.
- Collaborate with other class assistants, faculty members, and staff to ensure the smooth operation of classes and programs.
- Foster a supportive and inclusive learning community by promoting teamwork, respect, and cooperation among students.
REPORTING
- Learner induction attendance
- Learner progress
- Learner status.
