HC Recoveries is looking for a professional, organized, and proactive Legal Secretary / Debt Collections Administrator to support our legal and collections team.
The successful candidate will be responsible for handling debt collection correspondence, managing client enquiries, preparing legal documentation, and providing administrative support to ensure the efficient operation of our collections process.
Key Responsibilities
- Send and manage debt collection emails and correspondence.
- Handle debtor and client enquiries professionally via email and telephone.
- Draft letters, notices, and legal documentation.
- Maintain accurate records and update collection systems.
- Follow up on outstanding accounts and payment arrangements.
- Liaise with debtors, clients, attorneys, and other stakeholders.
- Manage attorney diaries, appointments, and deadlines.
- File and organize legal and collection-related documents.
- Perform general administrative and secretarial duties.
- Ensure compliance with company procedures and legal requirements.
Requirements
- Previous experience in a legal secretary, collections administrator, or similar role.
- Strong written and verbal communication skills.
- Excellent email etiquette and professional telephone manner.
- Ability to handle difficult conversations with confidence and professionalism.
- Strong attention to detail and organizational skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and work in a fast-paced environment.
- Experience in debt collection, recoveries, or legal collections will be highly advantageous.
Preferred Qualifications
- Legal Secretary qualification or relevant administrative qualification.
- Experience working in debt recovery, collections, or a legal environment.
- Ability to speak additional South African languages such as Afrikaans, isiZulu, isiXhosa, Sesotho, Setswana, or other official languages will be highly advantageous.
- Experience communicating with clients and debtors in multiple languages.
What We Offer
- Competitive salary based on experience.
- Growth and development opportunities.
- Supportive and professional working environment.
Pay: R12 000,00 - R18 000,00 per month
Ability to commute/relocate:
- Kyalami, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of debt collection or collections administration experience do you have?
- Have you handled debt collection correspondence and follow-up emails?
- Do you have experience dealing with client or debtor enquiries?
- Have you worked in a legal, collections, or recoveries environment before?
Work Location: In person
