The role is responsible for identifying performance gaps, developing learning strategies, enabling leadership capability, and ensuring learning interventions contribute to operational excellence, client satisfaction, employee engagement, and overall business objectives. The L&D Business Partner is recognized as a trusted strategic advisor who proactively identifies capability gaps, influences business leaders, and delivers measurable learning solutions that improve operational performance, employee growth, customer experience, and client outcomes.
Educational Qualifications:
- Learning & Development;
- Organizational Development;
- Education or related field
Experience Requirements:
- 5–8 years' experience in Learning and Development or Talent Development.
- Minimum 3 years in a strategic partnering, business partnering, or consulting role.
- Experience supporting operational business units.
- Experience designing and implementing learning strategies.
- Experience managing stakeholder relationships at management and senior leadership levels.
Knowledge Requirements:
- Adult learning principles
- Learning needs analysis
- Learning solution design
- Training evaluation methodologies
- Learning technologies and LMS platforms
- Coaching and mentoring frameworks
Job Requirements:
- A strategic thinker
- Ability to work shifts
- A trusted advisor to operations leaders
- Data-driven and commercially minded
- Ability to simplify complex information
- Strong communication and presentation skills
- Skilled at stakeholder engagement and influence
- Passionate about developing people and leaders
- Excellent time management and organisational skills
- Focused on measurable business impact rather than training activity alone
“Outworx is an equal opportunity employer and is committed to the principles of Employment Equity. Preference will be given to candidates in line with our AA/EE plan and designated groups as defined in the Employment Equity Act”
Work Location: In person
