Hospitality cleaners, often referred to as housekeeping staff or janitors in the hospitality industry, play a crucial role in maintaining cleanliness and hygiene standards in hotels, resorts, restaurants, and other hospitality establishments. Their duties typically include:
1.Room Cleaning:
- **Guest Room Cleaning: Clean and sanitize guest rooms, including changing bed linens, vacuuming carpets, dusting surfaces, and cleaning bathrooms.
- **Bed Making:** Properly make beds with fresh linens and ensure the presentation is neat and tidy.
- **Bathroom Cleaning:** Scrub and disinfect toilets, sinks, showers, and bathtubs. Refill toiletries and replace towels.
### **2. Public Area Cleaning:**
- **Lobby and Common Areas:** Dust and polish furniture, vacuum carpets, mop floors, and ensure the cleanliness of all public spaces.
- **Restrooms:** Clean and disinfect public restrooms, replenish supplies, and ensure they are always presentable.
- **Corridors and Hallways:** Keep hallways clean, free of debris, and vacuumed regularly.
### **3. Laundry Duties:**
- **Linen Handling:** Collect used linens, towels, and other laundry items from rooms and public areas.
- **Laundry Processing:** Operate washing machines, dryers, and ironing equipment. Fold and store clean linens.
### **4. Waste Management:**
- **Trash Removal:** Empty trash bins in guest rooms, bathrooms, and common areas. Replace liners and properly dispose of waste.
- **Recycling:** Sort recyclable materials and ensure they are disposed of according to the property's guidelines.
### **5. Inventory and Supply Management:**
- **Restocking Supplies:** Ensure guest rooms and public areas are stocked with necessary supplies such as toiletries, towels, and cleaning materials.
- **Inventory Control:** Monitor stock levels of cleaning supplies and linens, and report needs to the supervisor.
### **6. Maintenance Reporting:**
- **Damage Reporting:** Identify and report any damages, maintenance issues, or safety hazards in guest rooms or public areas.
- **Light Repairs:** Perform minor repairs like changing light bulbs or tightening loose fixtures if required.
### **7. Guest Interaction:**
- **Customer Service:** Interact politely with guests, respond to requests, and provide assistance when needed.
- **Confidentiality:** Respect guests’ privacy and maintain confidentiality regarding their belongings and personal information.
### **8. Adherence to Safety and Sanitation Protocols:**
- **Health and Safety Compliance:** Follow all health and safety regulations, including proper use of cleaning chemicals and equipment.
- **Sanitation Standards:** Maintain high standards of cleanliness to ensure guest safety, particularly in light of public health concerns such as COVID-19.
### **9. Team Collaboration:**
- **Coordination:** Work closely with other housekeeping staff and departments, such as maintenance and front desk, to ensure seamless operations.
- **Training:** Participate in ongoing training to stay updated on new cleaning techniques, products, and safety protocols.
### **10. Special Projects:**
- **Deep Cleaning:** Perform deep cleaning tasks such as carpet shampooing, upholstery cleaning, and window washing on a scheduled basis.
- **Event Preparation:** Assist in preparing rooms and public areas for special events or high-occupancy periods.
These duties may vary slightly depending on the specific role and establishment, but they form the core responsibilities of hospitality cleaners.
Job Types: Full-time, Permanent
Pay: From R4 000,00 per month
