Overall Purpose of the Job
The SAP SuccessFactors Report Specialist is responsible for the design, development, and maintenance of operational reports and strategic analytics, leveraging industry-leading practices.
A key responsibility includes the creation of visually compelling reports and dashboards using tools such as Canvas, Story Reports, and Power BI. This role requires advanced expertise in the SAP People Intelligence platform to deliver sophisticated analytics solutions.
The Specialist will work within the Group People & Culture department (P&C), and will collaborate closely with Payroll, IT and business stakeholders to gather requirements and deliver accurate, real-time data insights. Additionally, the role focuses on optimising transactional reporting and providing strategic workforce analytics to support informed decision-making to senor leadership.
Responsibilities for this Position:
Data analysis / data modelling/ report building:
- Build, configure, test, and deploy Story Reports within SAP SuccessFactors Employee Central.
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Develop dashboards and visual reporting solutions aligned to business requirements.
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Build calculated columns, measures, filters, joins, and visualisations using Story Reports.
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Enforce role-based access and row level security to all reporting and analytic platforms.
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Connect various data sources, importing and transforming data for Business Intelligence using Power BI and SAP people Intelligence.
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Perform data analysis to proactively identify issues and maintain data quality.
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Translate business reporting requirements into scalable reporting solutions.
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Ensure reporting outputs are user-friendly, accurate, and aligned to operational needs.
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Validate report functionality and troubleshoot report performance issues.
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Maintain strict data governance standards.
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Apply industry best practice to all reports and analytics.
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Participates in all aspects of quality assurance.
Requirements Gathering & Stakeholder Engagement:
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Engage with P&C, Payroll, and business stakeholders to understand reporting requirements.
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Conduct workshops and discussions to clarify reporting needs and reporting logic.
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Provide guidance on reporting feasibility, limitations, and best practice approaches.
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Translate functional reporting requirements into technical reporting configurations.
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Assist stakeholders in defining meaningful metrics, filters, and dashboard visualisations.
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Support users with report interpretation and usage guidance where required.
Continuous Improvement:
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Makes increased contributions by broadening and enhancing individual skills.
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Keeps abreast of industry trends and best practice and makes recommendations to management.
Documentation, Governance & Support Resolution:
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Document report specifications, configurations, logic, and dependencies.
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Maintain reporting inventories and technical documentation.
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Ensure reporting naming conventions and standards are consistently applied.
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Support knowledge transfer to internal P&C Systems and reporting teams.
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Maintain timeously resolution to issues within agreed SLA.
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Track project deliverables against agreed timelines.
Education:
SAP Certified Associate - SAP SuccessFactors Employee Central
Bachelor’s Degree in:
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Information Systems
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Human Resources
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Business Analytics
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Computer Science
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Data Analytics
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or related field
Experience:
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3 Years of experience in SAP SuccessFactors reporting tools
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3 Years of experience in Data models in Employee Central
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3 Years of experience in Strong Knowledge of the full Hire to retire process
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3 Years of experience in Data Analysis
