Process Architecture & BPM Capability Specialist (ePABA CoE)
6 months contract
About the Role
As a Process Architecture & BPM Capability Specialist, you will be responsible for defining, implementing, and evolving the enterprise process architecture and BPM capability across the organisation. You will enable end-to-end traceability from strategy to execution while supporting data-driven optimisation, automation, governance, and operational excellence.
This strategic role is critical in enabling the organisation's transformation agenda by establishing a robust enterprise process architecture and BPM capability, improving decision-making, optimising costs, increasing operational efficiency, reducing risk, and strengthening delivery performance across federated tribes.
Key Responsibilities
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Define and maintain enterprise process architecture across all levels (L0–L4), aligned to business strategy and value chains
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Establish and govern a single source of truth for process models, taxonomy, and standards
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Design and implement BPM governance frameworks, process ownership structures, and operating models
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Lead enterprise BPM maturity uplift initiatives and embed governance, compliance, and audit readiness
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Own and optimise process platforms such as ARIS, Celonis, or equivalent tools
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Enable end-to-end traceability across business processes, systems, data, and controls
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Collaborate closely with Solution Architects and Enterprise Architects to ensure alignment between process design and system architecture
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Ensure process models explicitly reflect system interactions, integration points, and data flows
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Identify process inefficiencies, automation opportunities, and optimisation potential
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Define and track process performance metrics including cost, cycle time, automation, and compliance
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Build and support a Process Engineering Community of Practice (CoP)
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Provide training, standards, and modelling guidance to ensure consistent adoption
Minimum Requirements
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Proven experience in enterprise process architecture design and BPM capability implementation
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Strong knowledge of BPMN modelling standards and process lifecycle management
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Hands-on experience with ARIS, Celonis, or equivalent BPM/process mining tools
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Experience linking business processes to systems, applications, data, and architecture artefacts
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Experience working with Solution Architecture and/or Enterprise Architecture teams
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Understanding of system integration patterns and end-to-end traceability (process to system to data)
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Strong analytical capability, stakeholder engagement, and influencing skills
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Ability to work independently and deliver across multiple business areas
Advantageous Experience
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Banking or financial services experience
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Experience in federated or agile delivery environments
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Exposure to process mining, automation, and digital transformation initiatives
