Day-to-day reporting to the Team Leader
Handling liability claims, Recoveries and litigation matters in accordance with claims handling procedures
Facilitating and managing outsourced motor liability claims and recoveries
Handling and settling claims within stipulated time frames and as per SLAs / mandates in place
Entering into settlement negotiations with third parties / third party representatives
Negotiating with motor assessors, attorneys, other service providers
Providing technical advice on litigated matters
Providing clients / brokers with the highest standard of service
Providing clients / brokers with feedback on claims progress at all times
Ensuring diary system is implemented and adhered to at all times
Ensuring adherence to SLAs / mandates in place with regards to claims from mandated brokers
Rendering assistance from time to time with ad hoc tasks
