ROLE PURPOSE
To provide front-desk service and support to the customers & visitors
MAIN OUTPUTS
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Perform front of house operational services including receiving calls, taking of messages, making calls on behalf of employees
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Provide a reception service including receiving visitors and directing them towards endorsed appointments
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Responsible for the booking service of boardrooms and parking
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Taking of minutes during official meetings, typing and circulation thereof
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Receiving and capturing of building audit sheets data and filing thereof
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Ordering, processing & delivering of required stationary for all employees
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Receiving and sorting of post, and contacting recipient employees for collection
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Regular communication with employees via email regarding office management issues
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Provide and perform administrative functions/support to various business sections
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Assist with administration for project works and special tasks
QUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements:
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Certificate in Receptionist/Administration/Secretarial
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Matric (Senior Certificate)
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Valid SA Drivers License
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6 months relevant experience in switchboard operation and/or secretarial capacity
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Administration/Reception/Switchboard training ideally in a customer orientated environment
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MS Word, MS Excel & MS Outlook
FUNDAMENTAL COMPETENCIES
Result Oriented
Attentive To Detail
Stress Tolerant
Good Written Communication
Customer/Client Focused
Ability To Dealing With Ambiguity
Interactive Reasoning
Planning & Scheduling
Teamwork & Partnering
Relationship Building
Good Listening Skills
Excellent Oral Communication
