The People Experience team in Human Capital has a full-time, permanent opportunity available for a Organisational Effectiveness Specialist, based in either Bellville or Sandton, reporting to the Organisational Effectiveness Lead.
JOB DESCRIPTION
The Specialist: Organisational Effectiveness will play a key role in driving employee experience, organisational effectiveness, culture transformation, diversity, equity, inclusion and belonging (DEIB) and organisational health initiatives across the business. As a trusted internal consultant, the incumbent will partner with HC Business Partners, business leaders and key stakeholders to design, implement and evaluate programmes that enhance organisational performance, employee engagement and inclusive workplace practices. The role will be responsible for leading employee listening initiatives,
including pulse and experience-related surveys analysing organisational insights, facilitating interventions, and supporting the execution of OE strategies that enable a high-performing, inclusive and engaged workforce.
KEY RESPONSIBILITIES:
Organisational Effectiveness
- Support the development and implementation of Organisational Effectiveness frameworks, methodologies and interventions.
- Conduct organisational diagnostics and assessments to identify opportunities for improved effectiveness, collaboration and performance.
- Partner with HC and business leaders to address organisational challenges through data-driven recommendations.
- Facilitate team effectiveness interventions, workshops and leadership engagements.
- Support organisational design and change initiatives where required.
- Measure and evaluate the impact of OE interventions and recommend continuous improvements.
Employee Listening, Engagement and Culture
- Lead the end-to-end management of employee listening programmes, including eNPS, pulse surveys and other feedback mechanisms.
- Manage survey planning, deployment, stakeholder communication, data analysis and reporting.
- Translate employee feedback into actionable insights and improvement plans.
- Track engagement metrics and organisational health indicators.
- Facilitate business discussions and action-planning sessions arising from survey results.
- Support initiatives aimed at strengthening culture, employee experience and organisational performance.
Diversity, Equity, Inclusion and Belonging (DEIB)
- Partner with stakeholders to implement DEIB strategies, programmes and initiatives aligned with business objectives.
- Analyse workforce and engagement data to identify DEIB trends, opportunities and risks.
- Support the development of inclusive leadership capability through education, awareness and interventions.
- Enable and support Employee Resource Groups as a key mechanism for advancing the DEIB strategy and strengthening employee voice, belonging and inclusion.
- Facilitate conversations and initiatives that promote belonging, equity and inclusion across the organisation.
- Monitor and evaluate DEIB programme effectiveness and reporting metrics.
Consulting and Project Delivery
- Act as an internal consultant to HC and business stakeholders on organisational effectiveness, culture and employee engagement matters.
- Lead and support cross-functional projects within the OE portfolio.
- Manage project plans, stakeholder engagement, communication and implementation activities.
- Stay abreast of industry trends and best practices in organisational effectiveness, employee experience and DEIB.
