The purpose of this P27 role is to deliver exceptional customer shopping experience through stock replenishment, merchandising, housekeeping and efficient processing of transactions at till points.
If you are self-motivated, passionate about performance and have the high energy level required for this fast-paced, exciting and dynamic retail environment, consider this to be an opportunity to invest and grow your career.
Knowledge Skills & Experience
- Excellent customer service skills
- Communication skills – fluent in English (any other language would be beneficial
- Tenacious
- High energy levels
- Highly motivated and target driven Experience
- Previous retail experience would be advantageous
Key Responsibilities
1. Provide excellent customer service to give customer a great shopping experience - Assist shoppers to find the goods and products that they are looking for - Attend to customer queries / complaints
2. Cashier duties - Process cash and card payments - Process Lay Bys - Process customer refunds - Reporting discrepancies and problems to the supervisor - Till balancing
3. Merchandising - Ensure that stock is correctly priced and displayed - Ensure product availability of the sales floor - Housekeeping - Keeping up to date with promotions
4. Risk - Ensure that products are tagged in line with the company policy - Participating in stock takes - Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management
5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.
