Purpose Statement
To support Eazi Access in developing the skills and knowledge of its staff through design, analysis, conducting and evaluation of all specific technical training.
Key performance areas (to translate into a measure of success)
· Conduct training needs analysis
· Technical Support
· Planning, Scheduling & Administration
· Maintaining of training material
· Eazi University Technical Facilitation
· Evaluation and Reporting
Main Outputs and Responsibilities for This Position
AREA / TYPE
Responsibilities
Conduct training needs analysis.
· Collaborate with management to understand company strategic objectives, operational requirements and procedures and imminent changes that require training interventions
· Collaborate with management and technicians to understand performance gaps, job-related training needs and personal development needs of technicians
· Collaborate with HR to obtain and understand list of new starters
Technical Support
· Collaborate with branches to understand support required
· Provides technical support to internal and external customers
· .
· Provide On the job training and coaching
Planning, Scheduling & Administration
· Collaborate with management and HR (L&D) and management to understand resource availability to meet identified training needs (e.g budget )
· Collaborate with management and HR (L&D) to plan structured annual technical training interventions for inclusion into the company Workplace Skills Plan and Eazi University Training Calendar
· Communicate training plan and calendar to stakeholders and obtain confirmation of attendees from branches to support travel & accommodation bookings
· Collaborate with management to plan coaching interventions and communicate the schedule to stakeholders
·
· Make arrangements for printing of learning material and certificates .
· Collaborate with management to ensure training implementation is aligned to business needs, regulatory requirements and quality management system.
· Collaborate with HR (L&D) to ensure training facilities and equipment are available & reserved for planned and adhoc interventions
Maintaining of training material
· Collaborate with Business development & product specialists to design learning material to meet training needs (course outlines, Facilitator guides or slides, learner guides, and assessments tools)
· Ensure learning material, vis up to date and in line with product, operational and systems changes.
Training Facilitation
· Conduct training in an effective and professional manner.
· Continuously enhance technical instructional delivery and presentation skills.
· Support trainees to access and experience available online learning platforms
· Continuously encourage trainees to engage in self-driven and or online learning processes
· Ensure trainee participation, quality and consistency across the full scope of learning activities.
· Train and guide new employees during induction
· Ensure training environment promotes upholds Eazi Access values and strategy
· Ensure training facilities and equipment are maintained in good functional state and meet safety requirements
·
Evaluation & Reporting
· Manage and record trainee attendance
· Carry out course monitoring and evaluation by ensuring completion of post training evaluation by trainees
· Make followup contact with trainees at worksites to understand the impact of interventions
· Provide feedback and reports to management on training interventions progress
· Provide training records to HR (L&D) for company broad Skills Development on monthly basis
Personal Development
· Continuously engage in personal development initiatives to enhance own knowledge and skills to function effectively in learning & development space
· Provide advice and guidance to stakeholders on training matters as and when required
Qualifications
Minimum
Grade 12
Recommended
A technical qualification i.e. Diesel Mechanic, Millwright
Experience
· 4 years’ experience in Facilitation of technical training
· 4 Years’ Experience in design of training material
Knowledge
· Technical training
· Linde Product knowledge
· Design of training material
· Skills Development Legislation EE, LRA and SAQA legislation and SETA acts
· Curriculum and learning programme design
· Training facilitation, evaluation, Assessment and moderation
Skills
· Excellent communication skills verbal and written
· Organizing and planning skills
· Interpersonal skills
· Attention to detail
· Facilitation skills
Behavioral Competencies
· Integrity
· Creativity
· Logical and Analytical
· Interpersonal Skills
· Resilience
· Persuasiveness
· Energy and Drive
· Quality Orientation
· Planning and Organizing
Job Type: Permanent
Application Deadline: 2024/11/23