- Call Centre Manager with hotel reservations background
Work from anywhere (remotely)
Opportunity to join a global company; seeking a dynamic character who is an expert at optimizing productivity within a diverse team of various cultures.
R100K p/m
Spec:
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Oversee 50+ reservations agents
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Oversee operational activities of central reservations department
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Hire and train new employees as well as oversee the quality assurance of all employees
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Meet regularly with customers to ensure they are happy and expectations are being met
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Take the lead with onboarding all new customers in the central reservations department
Requirements:
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5-10 years’ experience in hospitality call centre reservations
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Be ready and set to operate a fully functioning remote office using fiber connectivity
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Very PC literate and quick to learn on company CRM + various hotel reservation systems
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Proven management skills
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Able to work generally Mon-Fri 3pm to midnight (+few extra hours where needed)
To apply, send full CV + photo + references
HOSPITALITY PLACEMENTS
Integrity. Professionalism. Service.
Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted.
