Responsibilities
* Monitor network operations and system performance in real time.
* Respond to alerts, troubleshoot issues, and escalate when necessary.
* Perform routine checks to ensure uptime and service reliability.
* Document incidents, resolutions, and maintain accurate logs.
* Support IT teams with proactive maintenance and upgrades.
Candidate Requirements
* Minimum 2 years’ experience in a NOC or IT support role.
* Strong knowledge of networking fundamentals (TCP/IP, DNS, VPN).
* Familiarity with monitoring tools and ticketing systems.
* Excellent problem-solving and communication skills.
* Ability to work shifts, including nights and weekends.
Package & Benefits
* Competitive salary based on experience.
* Training and career growth opportunities.
* Supportive team environment.
Application Needs
Applicants must submit:
* Updated CV.
* Copies of relevant IT/network certifications.
* Contactable references.
* Availability and salary expectations
Work Location: In person
