Job Purpose:
The Internal Sales Executive will be responsible for promoting and selling Mustek's products and services to Mustek Dealers.
Responsibilities:
Sales
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Identify client markets and design a sales strategy to fit each client's requirements.
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Advise on forthcoming product developments and discuss special promotions.
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Provides customers with necessary product support and basic technical support.
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Build relationships with customers through regular communication via e-mail, phone and visits.
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Attend product training programmes and know the relevant product range.
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Maintain records of new customers, potential customers, deleted customers and changes in the region or sales environment to ensure cost effective coverage of the territory.
Sales Targets
- Ensure achievement of monthly sales targets including YTD targets.
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Ensure YTD target is maintained if monthly target is not achieved.
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Review your own sales performance, aiming to meet or exceed targets.
Sales Opportunities
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Drive sales of all Mustek products, by developing, identifying, and securing all relevant sales opportunities.
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Identify new markets/business opportunities and convert dormant customers to active customers.
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Maximise sales opportunities during special promotions.
Customer Satisfaction
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Maintain and develop relationships with existing customers via customer visits and meetings, telephone calls and emails.
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Work closely with team members to ensure high customer satisfaction.
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Gather market/customer information and utilise it effectively to impact sales positively.
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Respond to messages received through e-mail or telephone. Take steps to ensure messages are being responded to when not available.
General
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Ad hoc duties as required by the needs of the business
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Provide support as required
Qualification and Experience:
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Matric
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Tertiary qualification in sales and/or marketing will be advantageous.
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Driver’s license
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2 years’ experience in a sales target driven environment, within ICT would be an advantage
Skills and Knowledge:
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Knowledge of ICT industry
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Sales and marketing principles
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Good understanding of entrepreneurial and commercial objectives
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Knowledge of sales strategies and concepts
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Good understanding of developing sales reports
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Good decision-making skills
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Excellent people skills
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Good verbal and written communication skills
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Good analytical skills
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Good planning and organisational skills
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Good research skills
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Networking skills
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Time management
