Job Title: Claims Administrator
Location: De Havilland Road, Walmer, Port Elizabeth, 6001
Position Overview:
The purpose of the position is to ensure timely and accurate processing and invoicing of claims.
Duties:
-
Creating claims not generated by branches.
-
Updating claim data in accordance with a standardized process.
-
Capturing and releasing of orders in accordance with a standardized process.
-
Following up on outstanding documents from branches.
-
Resolving of claim related queries.
-
Appointment of assessors.
-
Final costing and receipting.
-
Distribution of damaged vehicles to work/panelshops.
-
Position will entail all admin requirements for Workshops and out of service
Possible weekend work may be required due to operational requirements.
Minimum Requirements:
-
Grade 12
-
Valid unendorsed Code 08 drivers license, at least 2 years old.
-
Bi-lingual
-
2 years of car rental and/or claims experience.
-
Computer literacy with high level of accuracy.
Personal attributes:
-
Excellent communication and negotiation skills.
-
Scrupulous attention to detail to ensure claims are invoiced 100% correctly.
-
Able to work under pressure.
-
Emotional control when dealing with customers, superiors, colleagues and other stakeholders.
-
Exceptional administrative abilities.
-
Logic and sound judgment.
