Cactus Craft is a craft ingredient and equipment supplier. We supply to the brewing, distilling, and winemaking industries, and hobby enthusiasts. We aim to offer the best products, advice, and support, quickly and effectively.
Job Description: We are looking to hire a hard-working, customer-oriented shop assistant to ensure the smooth running of in-store retail operations. The shop assistant’s responsibilities include welcoming customers to our shop and monitoring customer activities.
Responsibilities:
· Receiving, unpacking and arranging new shipments from suppliers and vendors.
· Stock control.
· Day-to-day administration.
· Booking of parcels with courier companies.
· Handling telephone and email enquiries and addressing customer complaints.
· Assisting with online orders (WooCommerce store).
· Arranging and labelling goods in the display shelves.
· Assisting customers in finding the products they’re looking for.
· Processing customer payments (Point of Sales).
· Providing shopping advice and recommendations to customers.
· Keep the sales floor area clean and organised at all times.
Requirements:
· Grade 12.
· Proven retail sales experience.
· The ability to stand for extended periods.
· The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.
· The ability to work in a fast-paced environment.
· Strong organizational skills.
· Effective communication skills.
· Exceptional customer service skills.
· Detail-oriented.
Valid drivers’ licence
Job Type: Full-time
Experience:
- retail/sales: 2 years (Required)
Language:
