Job Purpose:
The Sales Administrator is responsible for assisting the Sales Executives with sales calls on Mustek Products and building customer relationships.
Responsibilities:
Sales Assistance
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Responsible for processing orders by telephone, email or mail.
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Check that orders include the correct prices, discounts and product numbers and enter them into the company’s computer system.
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Administrators maintain sales records and update customer records.
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Provide information on sales by product line or territory that sales managers use to prepare reports and monitor performance.
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Processing a high volume of product orders.
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Processing invoices for all sales transactions.
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Checking prices and contracts are up to date.
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Reporting monthly sales results to the sales team.
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Supporting the sales force with general operations to help reach the team’s objectives.
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Taking phone calls from customers.
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Communicating internally important feedback from customers.
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Processing staff timesheets.
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Dealing with and responding to high volumes of emails.
Education and Experience:
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Matric
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Sales and/or Marketing qualification preferred
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1 year experience within ICT industry sales and marketing
Skills and Knowledge:
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Exposure to chain stores
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Computer knowledge, specifically MS office applications
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Basic knowledge of budgeting, sales and marketing principles
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ICT industry knowledge
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Good administration skills
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Good telephone etiquette
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Good communication skills
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Good people handling skills
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Networking skills
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Organising skills
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Time management skills
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Efficient computer literacy especially in MS applications
