We are looking for:
A professional, proactive, and customer-focused Receptionist to manage our front-of-house operations. The successful candidate will ensure exceptional client service, efficient call handling, and accurate administrative support while maintaining effective control over documentation, office supplies, and internal coordination.
Knowledge, Skills & Abilities
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Ability to multitask and effectively prioritise competing tasks.
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Excellent verbal and written communication skills.
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Proficient in Microsoft Office (Word, Excel, Outlook).
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High level of professionalism, integrity, and confidentiality.
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Excellent listening and interpersonal skills.
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Professional telephone and email etiquette.
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Excellent organisational and administrative skills.
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Strong attention to detail and accuracy.
Key Responsibilities:
- Professionally manage the reception area and provide exceptional customer service to visitors and callers.
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Handle incoming calls, messages, appointments, and general enquiries efficiently.
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Coordinate courier services, mail, deliveries, and collections.
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Maintain visitor access controls and ensure compliance with company security procedures.
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Perform general administrative duties, including data capturing, filing, scanning, and document management.
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Manage and maintain Proof of Delivery (POD), invoice, waybill, and credit note records.
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Source supplier quotations and follow up on outstanding orders and deliveries.
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Monitor and coordinate office supplies, groceries, cleaning materials, and other consumables.
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Maintain company records, including telephone extension lists and administrative registers.
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Ensure the reception and office areas remain organised, professional, and well-maintained.
Boxes to tick:
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National Senior Certificate or equivalent to NQF 4
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At least 4 years’ experience in Reception.
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Computer literacy with proficiency in Microsoft Office.
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Previous experience in a customer-facing environment will be advantageous.
