Job Summary
The Bakery Administrator is responsible for executing day-to-day administrative tasks including processing customer orders, tracking inventory, invoicing, managing supplier relations, and assisting with basic financial reporting. You would also have a good understanding of baking and procedures in a bakery environment. This role requires a highly organized individual with sharp attention to detail, strong data-entry skills, and excellent communication abilities.
Key Responsibilities
Order & Customer Management
- Receive, process, and log incoming retail, wholesale, and custom cake/pastry orders.
- Respond to all customer inquiries via email, telephone, and social media platforms.
- Coordinate directly with the baking team to ensure production schedules match outstanding orders.
- Manage delivery or collection schedules and liaise with drivers or courier services.
Finance & Data Administration
- Generate and dispatch accurate customer invoices and track outstanding accounts receivable.
- Input daily sales reports, sales logs, and expense receipts into accounting software (e.g.,sage, excel).
- Prepare basic monthly financial breakdowns, evaluating food costs and overhead expenses for management.
Inventory & Procurement
- Monitor raw ingredient stock levels, packaging materials, and office supply inventories.
- Place accurate reorders with regular ingredient suppliers to avoid production delays.
- Verify supplier delivery notes against physical stock received and process supplier invoices.
- File, digitise, and organise all internal health and safety logs, vendor records, and staff schedules
Pay: R4 218,25 - R6 543,51 per month
Work Location: In person
