To translate business requirements into tangible effective work processes for the business so that optimisation of work-flows are visible, as well as interpreting Business Architecture as this is a key dependency when formulating business specifications. The role assists business in formulating technological or optimised processes to derive efficiency for any business unit.
Education:
- Degree in Business Analysis or any relevant degree
- Postgraduate qualification in Business Analysis (preferred)
Experience:
- 2-3 years working experience in a similar or related role
- Exposure in understanding business incidents, change and priority management
- Experience in value chain mapping, design thinking and how systems are utilised in business requirements gathering and completion of business specifications.
- Project management experience
Knowledge and Skills:
- Design thinking understanding
- Exposure to project management
- Proficient knowledge in implementing business methodologies
- Proficient in understanding capability mapping in the context of Business Architecture
- Understanding of Systems development Life Cycles
- Proven knowledge of general business principles and practices
- Understanding IT dependencies and inter – dependencies ensuring that the end to end business value chain is not compromised
Competencies:
- Analysis
- Client focus
- Effective communication
- Enabling team success
- Results orientation
- Teamwork
- Quality orientation
- Interpersonal effectiveness
- Persistence and tenacity
- Develop business specifications using structured analysis, governance, quality, and customer-focused practices.
- Apply solution design standards that incorporate automation, digitization, and AI where relevant.
- Consider relevant incidents and operational risks when defining business requirements.
- Define and incorporate operational service metrics into solutions.
- Partner with business, IT, and stakeholders to translate requirements into customer-centric solutions.
- Promote a metrics-driven approach by linking innovative ideas to measurable outcomes.
- Contribute to business process management standards, methodologies, and best practices.
- Follow prescribed business analysis frameworks to ensure consistency and quality.
- Collaborate with business and technology teams to design effective solutions.
- Produce outcome-based business specifications aligned to business architecture, value streams, and end-to-end processes.
- Ensure alignment of people, processes, and technology in all solution designs.
- Stay informed on emerging technologies, automation trends, and AI opportunities.
- Support the development of business cases for projects and strategic initiatives.
