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Assistant Restaurant Manageress

HotelJobs.co.za - Stellenbosch, Western Cape

Job Details

Full-time R16 000 a month

Full Job Description

DYNAMIC ASSISTANT RESTAURANT MANAGERESS

We are seeking a dynamic and ambitious Assistant Restaurant Manager to join our team at this iconic venue in Helshoogte Stellenbosch. Must have 5 star experience at a similar venue. As an Assistant Restaurant Manager, you will play a key role in supporting the overall operation of our venue, ensuring a seamless and exceptional dining experience for our guests. This position offers an excellent opportunity for growth within a prestigious and exclusive wine estate

Responsibilities:

Service Excellence:
- Oversee the day-to-day operations of the restaurant to ensure a high standard of service.
- Train, motivate, and supervise waitstaff to maintain a customer-focused and efficient team.
- Monitor and evaluate service levels to identify areas for improvement.
Guest Relations:
- Foster positive relationships with guests, addressing any concerns or feedback promptly and professionally.
- Ensure a welcoming and hospitable atmosphere for all patrons.
Wine Knowledge:
- Develop and maintain a strong understanding of the wine estate's offerings, including varietals, vintages, and pairings.
- Provide guidance and training to staff on wine knowledge and service.
Staff Training and Development:
- Assist in the training and development of waitstaff, focusing on service standards, product knowledge, and customer interaction.
- Foster a positive and collaborative working environment.
Inventory Management:
- Collaborate with the senior management team to manage and control restaurant inventory, including wines and supplies.
- Assist in conducting regular inventory audits.
Operational Support:
- Support the execution of special events, promotions, and wine tastings.
- Coordinate with kitchen staff to ensure the timely preparation and delivery of food and beverages.
Compliance:
- Ensure that the restaurant operates in compliance with all health, safety, and licensing regulations.
- Monitor and enforce standard operating procedures.
Financial Management:
- Assist in monitoring and managing budgetary targets, controlling costs where necessary.
- Contribute to revenue growth through effective upselling and promotion strategies.

Requirements:

Previous experience in a supervisory or assistant management role within the hospitality industry.
Strong leadership and communication skills.
Passion for exceptional customer service and a commitment to maintaining high standards.
Knowledge of fine wines and the ability to convey that knowledge to both staff and guests.
Ability to work flexible hours, including evenings, weekends, and holidays.
Understanding of restaurant management software and point-of-sale systems.
A diploma or degree in hospitality management or a related field is a plus but experience is most important.

If you are a motivated and ambitious professional with a passion for hospitality, we invite you to apply for the Assistant Restaurant Manager position by forwarding an updated Cv with contactable references, relevant work experience, a professional head shot and your notice period. Join this team to deliver an unparalleled experience to our discerning guests in an exclusive setting.

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