A hotel based in Cape Town, is seeking a dynamic and experienced Food and Beverage Manager. This role involves overseeing all food and beverage operations, ensuring top guest satisfaction, and leading a team of 50 to 100 staff members. The ideal candidate will bring a fresh approach to food and beverage management and excel in guest relations.
Key Responsibilities:
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Manage all aspects of the food and beverage operations, including the restaurant, bar, and room service.
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Lead, train, and motivate a team to deliver exceptional customer service.
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Develop and implement efficient procedures to improve service quality and operational efficiency.
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Monitor inventory levels, manage budgets, and ensure cost control.
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Coordinate with the kitchen staff to ensure timely and high-quality food delivery.
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Address guest inquiries and resolve complaints effectively.
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Ensure compliance with health, safety, and hygiene standards.
Qualifications:
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Proven experience as a Food & Beverage Manager or in a similar role within the hospitality industry.
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Strong leadership and team management skills.
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Excellent communication and interpersonal abilities.
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In-depth knowledge of food and beverage operations and best practices.
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Ability to multitask and manage time effectively.
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Familiarity with health and safety regulations.
If you have not been contacted within one week of your application, please consider your application unsuccessful.
