Duties and Responsibilities
- Capture and process patient request forms accurately on Skypath Laboratory’s systems, ensuring precision and efficiency.
- Support specimen processing workflows with attention to detail, contributing to smooth laboratory operations.
- Ensure all patient data and clinical documentation are handled with confidentiality and accuracy.
- Maintain and monitor administrative logs, including temperature and decontamination records, in compliance with laboratory standards.
- Manage stock levels and administrative supplies to support uninterrupted branch operations.
- Handle patient billing processes, including cash collection and reconciliations, with accountability and accuracy.
- Provide frontline support to patients and clients, ensuring a professional and welcoming experience.
- Collaborate with laboratory and clinical teams to ensure seamless patient journeys and efficient branch performance.
- Consistently meet performance targets and deadlines to uphold operational excellence.
Qualifications
- Grade 12 certificate (Matric) essential.
- Relevant administrative or healthcare-related qualification advantageous.
- Strong attention to detail and commitment to accuracy.
Experience
- 1–4 years of data capturing or administrative experience, preferably within a medical or healthcare environment.
- Experience with patient data, clinical documentation, or laboratory administration highly beneficial.
Relevant Job Knowledge
- Healthcare administration processes and patient data management.
- Laboratory documentation and compliance protocols.
- Billing and reconciliation procedures.
- Confidentiality standards and patient rights.
Core Skills
- Data capturing and accuracy.
- Time management and organizational skills.
- Customer service and communication.
- Problem-solving and adaptability.
- Collaboration and teamwork.
Required Competencies
- Strong attention to detail and ability to thrive in high-performance environments.
- Flexibility and resilience in demanding situations.
- Commitment to confidentiality and ethical standards.
- Ability to manage sensitive information responsibly.
Work Location
- Permanent position based in Shelly Beach, Kwazulu Natal.
Application Process
If you meet the above requirements and are eager to join our dynamic team, kindly email the following documents to: [email protected]
- Curriculum Vitae (CV)
- Matric Certificate
- Identity Document (ID)
- Qualifications
Pay: R6 000,00 - R12 000,00 per month
Work Location: In person
